Anexample from the exception report for Sim City 4 is: Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. I have checked all drivers are up to date, as with windows updates, reinstalled the games, verified game file integrity and tried running in compatibility mode. Nothing changes. Both games run fine on my older, GAMEINFORMATION BUILD #: ###### Amd ryzen 3900 . Nvidia GeForce 2070 super PLATFORM: Steam OS: Windows 10 ISSUE EXPERIENCED DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread. Here is the problem I’m experiencing Whenever I try to search game room in multiplayer , game crashed with Ican¨t either. Just after the cutscenes slide show it crashes to desktop with no message. Looking in the logbook (Windows 10), i see this: "Navn på program med GAMEINFORMATION **BUILD #: 11148 **PLATFORM: Microsoft Store OS: Windows 10 ISSUE EXPERIENCED DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread. Here is the problem I’m experiencing The game crashes approximately 10 mins after start a multiplayer (LAN or online). the issue seems to have Now on the Advanced display screen, go to the Choose a refresh rate field and set it to 60Hz. Once done, you can now check if the Age of Empires FPS drop issue is fixed. 2. Update the GPU drivers. Press the Win + R keys together to launch the Run console. Type the search bar and hit Enter. Ithought it might be software related, so completely nuked my windows install, but even with fresh windows 10, just graphics drivers and AOE4, I crashed in my first game. I tried underclocking and lowerring my power limit for my GPU, and had a couple of days with no crash- but today I had 3 in a row. Really hope this can be figured out and Launchthe Steam app. Click View in the top left corner. Choose Settings at the bottom of the list. In the pop up window, choose Interface from the list on the left. Check the box next to Display Steam URL address bar when available. Click Ok. Click on your Steam username and copy the number near the end of the URL. Justso you know, this isn't any fancy definitive or hd edition of aoe 2, this is the 1997 version A K A aoe 2's first version. It's not lag to the point where it's unplayable. It's just slow uncomfortable lag. Please help. OS: windows XP, RAM: 2.46 gigabytes. Like other posters say, this must be related to some other program hogging all the BGEjhK.